Privacy policy

TEMBOCANATE CORPORATION (hereinafter referred to as 'the Company') promotes the protection of personal information by establishing the following privacy policy, building a system for the protection of personal information and ensuring that all employees are aware of the importance of the protection of personal information and their efforts.

Management of personal information
In order to keep customers' personal information accurate and up-to-date and to prevent unauthorised access to, loss, damage, falsification or leakage of personal information, the Company takes the necessary measures, such as maintaining a security system, developing a management system and thorough employee training, to implement safety measures and strictly manage personal information.

Purpose of use of personal information
The Company may use the personal information and order information collected from you (including information relating to your order history) for the purposes set out below, in addition to the purpose of providing the Services. Other than for the purpose of providing the Services or for the purposes set out below, the Company will not use your personal information.
(1) When introducing the Company's products and services to customers.
(2) When the Company carries out order processing, order confirmation and change procedures on behalf of the customer.
(3) When responding to customer enquiries.
(4) When we ask you to provide us with your opinions or impressions of our services.
(5) To use the information for purposes for which the Company has separately contacted the customer and received individual consent.
(6) To prepare statistical data classified by customer attributes (age, address, etc.).
(7) To provide and display information and services that match the preferences of individual customers.

Prohibition of disclosure and provision of personal information to third parties
The Company will not provide or disclose personal information to third parties such as other businesses or individuals without the permission of the individual. However, this does not apply in the following cases.
(1) Where the person concerned has consented to the provision of the information.
(2) When disclosure is required by law from public authorities such as government agencies.
(3) When personal information is disclosed to a business partner in connection with the operation of this website. However, in such cases, the information disclosed is limited to the necessary scope only and the disclosed party is obliged to manage the personal information by contract or other means.

Safety management of personal information
In order to ensure the accuracy and safety of personal information, the Company takes reasonable security measures to control access to personal information, limit the means of taking personal information out of the Company's premises, prevent unauthorised access, leakage, loss, destruction and falsification of personal information, and in the unlikely event of an incident involving personal information, including leakage, take appropriate measures, including measures to prevent recurrence. In the event of an incident involving personal information, such as a leakage, appropriate measures, including recurrence prevention measures, will be taken immediately.

Deposit of personal information
The Company may outsource work to the extent necessary to achieve the stated purpose of use. In such cases, we will appropriately manage and supervise the subcontractor. (Outsourced companies include carriers, printing companies for the dispatch of direct mail and collection agencies in the event of non-payment of goods.)

About cookies
A cookie is a single piece of data that is stored on your hard drive containing information about you. The use of cookies is never linked to personally identifiable information on our site. You may use our site even if you reject cookies.
Our site uses cookies on the product detail pages and shopping cart. If you reject cookies, the shopping cart will not work. Our shop does not use cookies for unnecessary information gathering purposes. We recommend that you enable cookies in your browser if you wish to make purchases in the form of a shopping cart (not only in our shop).
We do not use cookies for any purpose other than to display the cart and the customer's own purchase history, so please enable your browser's cookie setting if you wish to make a cart-style purchase.

Changes and notification of handling of personal data
The Company may change the content of this Privacy Policy without prior notice due to the Company's business needs, the enforcement of new laws and regulations, amendments to existing laws and regulations or other circumstances. Any changes will be posted on this website and notified. Please check the latest contents of this page when using the website. If you have any requests or questions regarding the handling of personal information, retained personal data, etc., please contact us at the following address.

Inquiries
If you have any queries regarding the handling of your personal data by the Company, please contact.

TEMBOCANATE Co.
3F, 1-1-8, Honjo, Sumida-ku, Tokyo
tel. 03-5904-3555
E-MAIL / info@tenbokanate.com